Privacy Policy

Introduction

This Privacy Policy applies to the websites https://www.moohla.com and any sub-domains (collectively referred to as "SP" or "Service Provider"). SP is committed to safeguarding your privacy, and we want you to feel confident using our services. This policy explains how we collect, use, and protect your personal data. It applies to information collected through our websites, software, devices, and other services provided by SP. It does not cover entities or services not owned or controlled by SP.

By using SP’s services, you agree to the terms outlined in this Privacy Policy, as well as in the SP Terms of Use. If you do not agree with our Terms of Use and Privacy Policy, you should refrain from using SP’s services.

1. Information We Collect

Personal Information

SP collects data from both Visitors (individuals who visit our website) and Customers (individuals who register for or use our services). This includes:

  • Required Contact Information: When you inquire about our services or register, we collect personal information such as your name, company name, address, phone number, and email address.
  • Billing Information: If you purchase our services, we collect financial details, including billing name and address, credit card information, and the number of users at your organization.
  • Optional Information: We may request additional information like your company’s annual revenue, industry, or number of employees to better tailor our services.

Together, the Required Contact Information, Billing Information, and Optional Information are referred to as "Data About SP Customers".

Web Site Navigational Information

As you navigate our website, we also collect non-personally identifiable information through tools like cookies and web beacons, which includes:

  • Cookies: Small data files stored in your browser to help us recognize your device and improve your experience on our site.
  • IP Addresses: We collect IP addresses to monitor the geographic locations of our website users.
  • Browser Information: We may gather details like browser type, language, and the pages you visit.


2. How We Use Your Information

We use the data we collect for the following purposes:

  • To Provide Services: We use your personal information to perform the services you request, such as contacting you about your interest in SP services.
  • For Marketing and Communication: We may send you marketing emails about SP services, promotions, or events, based on your interests.
  • For Billing: We use your billing information to process payments and verify financial qualifications.
  • To Improve Our Services: We use web navigational information to enhance and personalize your experience on our website.

3. Use of Cookies and Other Tracking Technologies

SP uses cookies and similar technologies to enhance your experience while browsing our website. Here’s how they work:

Session Cookies

  • Session Cookies: Temporary cookies that exist only during your session and disappear once you close your browser. These are necessary to use our services.

Persistent Cookies

  • Persistent Cookies: These remain on your device after you close your browser. They help us identify your browser during future visits to our website.

Web Beacons

  • Web Beacons: Small images used to track website usage and email interactions. For example, we may include web beacons in our marketing emails to track whether you clicked on a link.

Flash Cookies

  • Flash Cookies: Also known as Local Shared Objects, these cookies are used to store preferences or display personalized content. They are managed separately from browser cookies.

Third-Party Cookies

  • Third-Party Tracking: We may use third-party services to help track and analyze website traffic or measure the effectiveness of our advertising campaigns. These third parties may use cookies to track your activities across different websites.

4. Sharing Your Information

SP does not sell or rent your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances:

  • Service Providers: We may share your data with trusted third-party service providers who assist with payment processing, marketing, and website operations.
  • Business Partners: If we collaborate with another company to offer joint services or promotions, we may share your data with them, but only if you have shown interest in those specific offers.
  • Legal Compliance: We may disclose your information if required by law or to protect our rights, comply with legal requests, or prevent fraud.

5. Security Measures

We take reasonable precautions to protect your data, including administrative, technical, and physical safeguards. All sensitive data is encrypted, both in transit and at rest, to ensure its security.

6. International Data Transfers

Since SP operates globally, we may transfer your information to other countries, including the United States. Regardless of where your data is transferred, we ensure that it is protected according to this Privacy Policy.

7. Managing Your Communication Preferences

You have the option to manage your communication preferences. You can unsubscribe from marketing emails by clicking the "unsubscribe" link at the bottom of each email or by contacting us at hello@moohla.com.

Please note that you cannot opt out of receiving transactional emails related to your account or service-related updates.

8. Updating or Deleting Your Information

You can update your account information by logging into your account at https://www.moohla.com. If you need to request changes to your information or wish to delete it, please contact us, and we will respond within 30 days.

9. Public Forums and Testimonials

If you choose to participate in public forums, such as blogs or chat rooms, please be aware that any personal information you share may be seen or used by others. SP is not responsible for the information you post in such forums. Additionally, we may post customer testimonials and lists of customers, but only with prior consent.

10. Changes to This Privacy Policy

SP reserves the right to modify this Privacy Policy at any time. Any changes will be posted on our website, and the "Effective Date" will be updated. We encourage you to review this policy periodically.

Last updated 10/2024